National Chi Nan University (NCNU), situated in central Taiwan, stands as a leading academic and research institution with a student body of 6,500 and a faculty of nearly 700 distinguished members. The university hosts 13 academic research centers across Taiwan, contributing significantly to crucial research initiatives supported by the Ministry of Education.
In a bold move towards establishing a digitally-driven campus that supports blended learning, NCNU has strategically deployed Juniper's Mist AI-driven wireless network. This initiative is particularly aimed at enhancing the learning environment, acknowledging the evolving learning styles post-pandemic, where students increasingly demand access to digital resources and online classes.
Dr. Hsiao Guisen, CTO of National Chi Nan University, emphasized the need for a reliable, cost-effective network solution that could be managed remotely, streamlining IT operations. The integration of AI into the campus network not only improves the intelligence of the educational environment but also aligns with the university's broader vision of creating an AI-integrated campus.
The Mist AI-driven Wi-Fi and wired network solutions by Juniper provide a simple, smart management system and enable remote operations. Dr. Guisen highlighted that this approach creates an ideal blended learning environment for higher education students. The integration of Juniper's access points with Mist AI enhances the network performance across NCNU's Executive MBA classrooms, resulting in a more responsive application experience and the elimination of disruptions.
The AI-powered Juniper Mist Wi-Fi Assurance and Juniper Marvis Virtual Network Assistant actively monitor and resolve network issues, reducing the need for human intervention from the IT department. Since the implementation of Juniper's network in 2022, the university has experienced zero Wi-Fi trouble tickets.
Dr. Guisen emphasized that Juniper's AI-driven network automates repetitive tasks, saving time, reducing the risk of human error, and improving overall stability. This, in turn, allows the university's IT team to focus on more strategic tasks while effectively cutting down on labor costs.
In essence, the adoption of Juniper's Mist AI has not only transformed NCNU's campus experience but has also positioned the university at the forefront of technological innovation in higher education. The integration of advanced networking solutions is anticipated to support the evolving needs of the university, allowing for flexible expansion options without excessive investments in hardware and software. The overarching result is a digital-first learning environment that aligns seamlessly with the dynamic expectations of today's students.